Terms of service

Terms & Conditions

Effective Date: July 10, 2026

Welcome to RasPhal.com. By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website.

1. Acceptance of Terms

By accessing or using RasPhal.com, you agree to comply with and be bound by these Terms & Conditions, as well as our Privacy Policy and Return & Refund Policy. These terms apply to all visitors, customers, and users of the website.

2. Products and Services

RasPhal.com offers fresh fruits and related products for online purchase. We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, minor variations in size, color, weight, packaging, or appearance may occur due to the natural characteristics of fresh produce.

We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice.

3. Orders

All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order for reasons including product unavailability, pricing errors, suspected fraud, or violations of these Terms.
Once an order has been confirmed and dispatched, it cannot be cancelled.

4. Pricing and Payments

All prices are displayed in Indian Rupees (INR).
Prices are inclusive of applicable taxes unless stated otherwise.
Payment must be completed through the payment methods available on the website before the order is processed.
We do not offer Cash on Delivery (COD).

5. Delivery

We aim to deliver orders within the estimated delivery timeframe. Delivery times may vary due to weather conditions, traffic, public holidays, operational issues, or other unforeseen circumstances.

Please ensure that the delivery address and contact details provided are accurate. We are not responsible for delays or failed deliveries resulting from incorrect information provided by the customer.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy. Due to the perishable nature of our products, return requests must be made within the specified time mentioned in our Return & Refund Policy.

7. User Responsibilities

By using RasPhal.com, you agree not to:

Provide false or misleading information.
Use the website for unlawful purposes.
Attempt to interfere with the website's security or functionality.
Upload malicious software, viruses, or harmful code.
Copy, reproduce, or exploit website content without written permission.

8. Intellectual Property

All content on RasPhal.com, including text, images, logos, graphics, designs, and software, is the property of RasPhal.com or its licensors and is protected by applicable intellectual property laws. Unauthorized use is prohibited.

9. Limitation of Liability

To the fullest extent permitted by law, RasPhal.com shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our maximum liability for any claim shall not exceed the amount paid for the relevant order.

10. Privacy

Your use of RasPhal.com is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Changes to These Terms

We may update these Terms & Conditions at any time without prior notice. Updated versions will be posted on this page with a revised Effective Date. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

12. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in the location where RasPhal.com operates.